Friday, July 31, 2009

Gartner and the Cloud

Back in may there was some controversy with the estimates by Gartner of the Cloud Computing market size. Earlier this month Gartner announced the results of a survey of SaaS users where findings did not exactly provide a ringing endorsement of SaaS. Needless to say these results also caused controversy and a very articulate response from Jeff Kaplan from THINKstrategies.

Gartner's press release of the SaaS survey mentions that TCO, ease of integration and technical requirements are challenges faced by SaaS solutions. No surprise. And that is why when I look at the most successful SaaS company in the planet I can understand that success is never a coincidence. Salesforce.com's is a true role model for Cloud Computing and SaaS startups. Ten years ago they understood the importance of technology integrity, innovation and excellent customer service.

When it comes to the future, I prefer to focus on the ones that are shaping it and not just talking about it.





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