tag:blogger.com,1999:blog-2315622898470010934.post876982919109663621..comments2009-03-21T23:00:10.872-04:00Comments on In2Clouds: Customer Experience and AnalyticsManuel Martinnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2315622898470010934.post-22437331614818840492009-03-21T22:12:00.000-04:002009-03-21T22:12:00.000-04:00I could not agree more!<br>Unless the strategy, an...I could not agree more!<BR/>Unless the strategy, and the measures/KPIs for that strategy are connected to the decisions being made all will be in vain<BR/>JT<BR/><BR/>James Taylor<BR/>CEO, Decision Management Solutions<BR/>Blog: http://jtonedm.comJames Taylorhttp://www.blogger.com/profile/04589456040368641147noreply@blogger.com